Shipping policy
Shipping Policy
Welcome to Alebry's Candles! We are delighted to bring our handcrafted creations to your doorstep. Please take a moment to review our Shipping Policy.
1. Processing Time:
- Orders are typically processed within 2-8 hours of receiving payment.
- During peak seasons or sales, processing times may be slightly longer.
2. Shipping Rates:
- Shipping rates are calculated at checkout based on the weight and destination of your order.
- We offer standard to expedited shipping options.
3. Domestic Shipping:
- We currently offer shipping within the United States.
- Estimated delivery times are provided at checkout.
4. International Shipping:
- We offer international shipping
- International shipping rates can vary for country.
5. Shipping Confirmation:
- You will receive a shipping confirmation email with tracking information once your order is shipped.
6. Shipping Delays:
- Alebry's Candles is not responsible for shipping delays caused by carrier issues, weather conditions, or other unforeseen circumstances.
7. Address Accuracy:
- It is your responsibility to provide accurate shipping information. Please double-check your address at checkout.
8. Undeliverable Packages:
- If a package is returned to us as undeliverable because of an incorrect address, we will contact you to arrange a reshipment. Additional shipping fees may apply.
9. Lost or Stolen Packages:
- Alebry's Candles is not responsible for lost or stolen packages. Please ensure that the delivery location is secure.
10. Damaged Items:
- If your order arrives damaged, please get in touch with us immediately with photos of the damaged items and packaging. Please take a look at our returns policy.
11. Contact Us:
If you have any questions or concerns about your order or our shipping policy, please get in touch with us at info@alebryscandles.com
Thank you for choosing Alebry's Candles!
Last Updated: December, 2023.
---